Frequently Asked Questions

Finding your serial number.
The serial number of your equipment helps us to identify the exact model of a product as well as its technology and compatibility with other equipment especially software.
It will appear on your hardware (usually on the rear or underneath sometimes on the lead) and it will look something like this..

image

The label will usually give the model number, description and then a unique serial number comprising of letters and numbers. Eg, ABC012345.

Please include this unique serial number with an ticket enquiry.



Last Updated 2 years ago

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