Frequently Asked Questions

Finding your software key or activation key
Your software activation key is shipped at the time of purchase in one of the following ways depending on the age of your hardware or when you purchased the software.

DVR/NVR Client Software
This is usually supplied at time of purchase on a CD or USB stick to your installer along with an activation code (on the CD or a CARD) that looks something like this…


We recommend that you use this key to download the latest version of your software:

DVR/NVR & Other CCTV Software
Depending on the age of your software it may be that you registered it and can therefore log in to access your account and manage your software licences using the email address you originally registered with:

Last Updated 3 years ago

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