Frequently Asked Questions

How do I move a RoboPlate ANPR software licence to a new PC?
Customers that have bought roboPlate via a reseller or installer should their supplier for assistance, customers that have bought online should log a support ticket via softCCTV.com: in both cases you should quote your software key and contact details. A licence removal tool will be provided allowing you to release the licence from the web server. You may then reinstall roboPlate onto a new PC.

Note: the roboPlate LAN-Relay module can release it's own licence, you should unistall this module before the main application.

Last Updated a year ago

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