Firmware Upgrade > Information

Be aware that after applying a new firmware the camera must be reset to factory defaults, this will clear any settings you have made and will require them to be re-entered.

The latest firmware for our products are available online .. http://zipdvr.com/firmware.html

You should compare your camera's current firmware against those available online as follows :

1. Download and install ZipFinder software:-

www.zipnvr.com/Software/ZipFinder-Setup-2017A.exe

2. Check the firmware of your camera compared with the ones online;

EXAMPLE :- Older V13.11.5.0_190904_5865

Newer V13.11.5.0_201209_8378

The text in red indicates the release date of a particular firmware, 19/09/04 is older than 20/12/09

Note: At the time of writing, the February 2021 download for the RoomWatch camera contains 2 firmwares, apply them sequentially in turn, ie: in date order, earliest one first. You should not attempt to load only the latest release, this will not work.

Before starting make a note of the current settings into the table below so that you can re-enter them.

DCHP Tick		Gateway
IP Address		Preferred DNS
Subnet Mask

Configuration is a manual task, it is not possible to save settings from an earlier firmware and re-load them into a more recent one.

Firmware updates should be applied via a cabled connection from a Laptop or PC on the same local area network, you should not attempt this via WiFi and certainly should not attempt this remotely.

You will need:-

•Windows Based PC/ Laptop

•Router/ Switch

•Ethernet network cable

•12V DC Power Supply

Disclaimer: Updating the firmware on your product carries a risk, if done incorrectly can lead to an unusable product. Please proceed at your own risk.